shipping + delivery
All orders are delivered via UPS ground shipping.
We make every effort to process and ship all orders as quickly as possible — sometimes in as little as 2 days, and generally within 10 days.
Depending on the destination, shipping typically takes between 1–6 business days, with East Coast deliveries usually arriving within 1–3 days and West Coast deliveries within 4–6 days.
If we need to delay your shipment for any reason, or if an item is temporarily out of stock, we’ll reach out by email with an updated shipping estimate.
At this time, we only offer shipping within the US.
In the rare case that damage occurs in transit or that your order does not arrive at all we will work with you to resolve the situation as soon as possible.
We do also offer in-store pickup for our local customers. While checking out, you may still be required to enter a shipping address, don’t worry — your order will be safely waiting for you at the shop.
returns + refunds
We want you to love everything your purchase! Eligible unused items returned to us within 30 days of delivery can be fully refunded to your original form of payment.
Items must be in brand new condition with all original packaging and tags intact.
Sale items, vintage items, and gift cards are final sale and cannot be returned.
Other non returnable items include: edible food + drink items, bar soaps, and all of our other apothecary bath and body products.
Shipping costs are nonrefundable and we do not cover the cost of return shipping.
Returns must be postmarked within 7 days of initiating the return with us.
We recommend using a trackable shipping service with shipping insurance, as we unfortunately can not be responsible for any returns lost or missing in transit.
Once we've received your return, all eligible items will be automatically refunded on your original payment method. Keep in mind it sometimes takes some time for your bank or credit card company to process and post the refund payment.
In the case of excessive returns, decided at our discretion, items will be deemed final sale and future purchases will be ineligible for refunds or exchanges.
We reserve the right to reject any returns that do not meet the conditions above. If your return is not accepted, it will be sent back to you and a refund will not be granted. Thank you for understanding.
Let us know of any items delivered damaged from the shipping process immediately so we can make it right.